Error code 0x80070002 is a Windows Update error code. It occurs due to corruption errors which result when missing files in Windows Update prevent users from accessing updates on their system. It affects Windows 10 users and presents similar symptoms as error code 0x80070003, another Windows Update error. These symptoms include the following:
- Presence of message box highlighting the name of the Windows Update error code
- Inability of users to complete updates on their system
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If certain files are missing in Windows Update on your system, you will most likely experience error code 0x80070002. These missing files prevent Windows Update from functioning properly even in cases where an update is downloaded on your PC.
Manual repair methods are necessary to resolve issues related to many Windows error codes. To fix Windows Update error codes like error code 0x80070002 in Windows 10, users will need to apply several procedures that include stopping and restarting the Windows Update service.
Note that the methods listed below must be done in the order they are listed. This is because they work in conjunction with each other to repair and replace corrupted update files that may be preventing your Windows Update service from functioning correctly.
Method One: Stop Windows Update Service
Stopping the Windows Update service will enable users to begin the manual repair process. It’s crucial to begin with this step, as it prepares users to delete temporary update files when Window Update service is no longer functioning correctly. These temporary files may be the source of the corruption errors resulting in error code 0x80070002. Follow the steps below to stop Windows Update and resolve the error code.
Step one: Type Control Panel in Search box near Start button
Step two: Select Control Panel
Step three: Type Administrative Tools in search box
Stop four: Select Administrative Tools
Step five: Click Services, then search for Windows Update
Step six: Right-click Windows Update service, then select Stop
After you have successfully stopped the service, proceed by deleting temporary update files in the SoftwareDistribution folder.
Method Two: Delete Temporary Update Files in SoftwareDistribution Folder
Error code 0x80070002 is unlikely to be resolved without addressing the problems related to missing or corrupted update files. By deleting temporary update files within the SoftwareDistribution folder, you will most likely be able to fix the error code and access updates within the Windows Update service.
Step one: Open File Explorer, then open Windows folder in drive C
Step two: Double-click SoftwareDistribution folder
Step three: Open DataStore folder and delete all files within this folder
Step four: Click Back to access SoftwareDistribution folder
Step five: Open Download folder to delete all files from this folder as well
While attempting to delete these files, you may be asked to enter a password as an administrator. If this occurs, enter the required password to proceed.
Method Three: Restart Windows Update Service
Once you have logged on as an administrator and deleted appropriate update files in SoftwareDistribution folder, follow the steps below to restart the Windows Update service.
Step one: Type Control Panel in Search box near Start button.
Step two: Select Control Panel
Step three: Type Administrative Tools in the search box, then select Administrative Tools
Step four: Double-click Services
Step five: Search for the Windows Update service
Step six: Right-click the Windows Update service, then select Start.
Once you’ve selected Start, you’ll be able to access the Windows Update service. Verify these manual methods have proven successful by restarting your PC, then check if you can access updates. If error code 0x80070002 has been resolved, you will be able to complete the download process when you attempt to access updates within Windows 10. You will also no longer see error code 0x80070002 message box. But what if the error code occurs yet again?
If the manual repair methods related to stopping the Windows Update service, deleting update files and restarting the service are not successful in resolving error code 0x80070002, do not get discouraged. There are other steps you can consider including the use of the DISM or System Update Readiness Tool.
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